1. About Car2Rent

Car2Rent is an online vehicle rental discovery and enquiry platform. Our website helps users explore vehicle options and connect with vehicle owners, drivers or relevant service partners.

Depending on the service requested, certain information may be collected to respond to enquiries, coordinate with partners and improve the website experience.

2. Information We May Collect

When you use our website, we may collect the following categories of information:

• Contact information: Name, mobile number, email address and other details you voluntarily submit.
• Booking enquiry information: Pickup location, destination, travel dates, preferred vehicle type and journey requirements.
• Partner registration information: Details submitted by vehicle owners or driver partners, such as contact details, vehicle information and relevant documents requested during registration.
• Technical information: IP address, browser type, device information, operating system and website usage data.
• Communication details: Information you provide when contacting us through email, phone, WhatsApp or website forms.

Please do not submit sensitive personal information unless it is specifically required for a service and you are comfortable providing it.

3. How We Use Your Information

Information collected through our website may be used to:

• Respond to vehicle rental enquiries and customer questions.
• Connect users with relevant vehicle owners or driver partners.
• Process and review partner registration submissions.
• Communicate service updates or enquiry-related information.
• Improve website functionality, content and user experience.
• Monitor website performance, prevent spam and protect against misuse.
• Meet applicable legal and regulatory requirements.

4. Sharing of Information

We do not intend to sell your personal information to third parties. However, information may be shared in limited circumstances, such as:

• Vehicle owners and driver partners: Relevant enquiry details may be shared to help respond to your vehicle rental request.
• Service providers: Information may be processed by website hosting, form management, analytics, communication or security service providers where required.
• Legal authorities: Information may be disclosed when required by applicable law, a valid legal process or a lawful government request.
• Business operations: Information may be shared as part of a business restructuring or transfer, subject to applicable legal requirements.

5. Cookies and Similar Technologies

Car2Rent may use cookies and similar technologies to support website functionality, remember preferences, understand visitor behaviour and improve performance.

Third-party services integrated into the website may also use their own cookies or tracking technologies, subject to their respective privacy policies.

You can manage or disable cookies through your browser settings. Please note that some website features may not work as intended if certain cookies are disabled.

6. Third-Party Services and External Links

Our website may use or link to third-party services, including analytics tools, communication platforms, maps, embedded content or external websites.

These third parties may collect information according to their own privacy policies. Car2Rent does not control the privacy practices of independent third-party websites or services. We recommend reviewing their policies before sharing information.

7. Data Security

We take reasonable technical and organisational measures designed to protect information submitted through our website from unauthorised access, alteration, disclosure or misuse.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Users should avoid sharing confidential information through unsecured channels.

8. Data Retention

We may retain personal information for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business records, resolve disputes, prevent misuse or meet applicable legal requirements.

When information is no longer required, we may delete it or securely dispose of it, subject to applicable retention obligations.

9. Your Choices and Privacy Requests

You may contact us to request information about personal details you have submitted, correct inaccurate information or request deletion where applicable and legally permissible.

We may need to verify your identity before acting on a privacy request. Certain information may need to be retained where required by law or for legitimate business purposes.

To submit a privacy-related request, contact us using the details provided below.

10. Children’s Privacy

Car2Rent is not designed to knowingly collect personal information from children without appropriate authorisation where required by law. If you believe a child has submitted personal information to us without appropriate consent, please contact us so that we can review the matter and take suitable action.

11. WhatsApp, Phone and Email Communication

If you contact us through WhatsApp, phone or email, the information you share may be used to respond to your enquiry and coordinate the requested service.

These communication platforms are operated by third parties and their own privacy policies and terms may apply.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable legal requirements. Any revised version will be published on this page with an updated revision date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us: